1. What We Collect

Registration data: Name, email, date of birth, address, phone number. Required for legal compliance and account security.

Verification documents: ID, proof of address, payment method proof. Required by anti-money laundering laws. Stored securely, accessed only by authorized personnel.

Transaction data: Deposits, withdrawals, bets, wins. For account management, tax reporting where required, and dispute resolution.

Technical data: IP address, device type, browser, operating system. For security, fraud prevention, and service optimization.

Usage data: Games played, session duration, preferences. For improving service and personalized offers (if opted in).

2. How We Use Your Data

• Operate your account and provide services
• Verify identity and prevent fraud
• Process transactions
• Comply with legal obligations
• Communicate about account, promotions, updates
• Improve website and services
• Prevent problem gambling through monitoring

3. Legal Basis for Processing

• Contract performance: providing gambling services you signed up for
• Legal compliance: gambling regulations, anti-money laundering laws
• Legitimate interests: fraud prevention, security, business improvement
• Consent: marketing communications (you can withdraw consent anytime)

4. Data Sharing

We do not sell your data. Limited sharing with:

• Payment processors (to handle transactions)
• Identity verification services
• Regulators when legally required
• Law enforcement when legally required
• Service providers under strict confidentiality agreements

5. Data Security

• 256-bit SSL encryption for all data transmission
• Secure server infrastructure with access controls
• Regular security audits and penetration testing
• Staff training on data protection
• Incident response procedures

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete data (where legally permitted)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

Contact support to exercise these rights. Verification required to protect your account.

7. Data Retention

We retain data as long as legally required:

• Account data: 5 years after account closure (gambling regulations)
• Transaction data: 7 years (tax and financial laws)
• Verification documents: 5 years after last activity
• Marketing data: until you unsubscribe or delete account

8. Cookies

We use cookies for:

• Essential: login sessions, security
• Functional: preferences, language
• Analytics: understanding site usage
• Marketing: personalized offers (with consent)

Manage cookie preferences in your browser or through our cookie banner.

9. International Transfers

Data may be processed on servers outside Australia. All transfers use appropriate safeguards (EU standard contractual clauses, adequacy decisions).

10. Children's Privacy

We do not knowingly collect data from anyone under 18. If discovered, account closed immediately and data deleted where legally permitted.

11. Changes to Policy

We update this policy as needed. Material changes notified via email or prominent site notice. Continued use after changes constitutes acceptance.

12. Contact

Questions about privacy: contact support via live chat or email.